Provide leadership in the areas of Quality Complaint Management to the Business Groups and Manufacturing Site Quality Teams Track and report out the business teams Quality Notifications (QN) KPI's and coordinate their timely completion with all involved parties Ensure all steps in the Quality Complaint process are addressed and correctly within SAP Lead the investigation

Promote and sell company products by interacting with established customers and new prospects. Quote prices, terms of sale and manage any needed contracting actions for customers in line with stated business/sales strategies Independently negotiate sales and follow up on leads (with business support as needed). Support pricing and forecasting activities for all customers